At Gratex International, our commitment to excellence is demonstrated through our adherence to internationally recognized standards. We have achieved the following ISO certifications, certified by SKQS and T-Cert, underscoring our dedication to quality, environmental management, information security, IT service management, and occupational health and safety:
ISO 9001:2015 – Quality Management System
Certified by SKQS, this standard ensures our ability to consistently provide products and services that meet customer and regulatory requirements, enhancing customer satisfaction through effective system application and continual improvement.
ISO 14001:2015 – Environmental Management System
Certified by SKQS, this standard demonstrates our commitment to environmental responsibility, enabling us to manage our environmental aspects, fulfill compliance obligations, and address risks and opportunities.
ISO/IEC 27001:2022 – Information Security Management System
Certified by SKQS, this standard provides a systematic approach to managing sensitive company information, ensuring its confidentiality, integrity, and availability through the implementation of a robust information security management system.
ISO/IEC 20000-1:2018 – IT Service Management System
Certified by T-Cert, this standard affirms our capability to deliver managed IT services of acceptable quality to our clients, ensuring that service management processes are aligned with international best practices.
ISO 45001:2018 – Occupational Health and Safety Management System
Certified by T-Cert, this standard reflects our commitment to providing a safe and healthy workplace by proactively improving our occupational health and safety performance.
In addition to our certified standards, Gratex International aligns its processes with the following international standards, demonstrating our commitment to quality and customer satisfaction:
ISO/IEC 25000 – Systems and Software Quality Requirements and Evaluation (SQuaRE)
This standard provides a framework for evaluating software product quality, ensuring that our software solutions meet defined quality requirements and deliver value to our clients.
ISO 10000 Series – Quality Management – Customer Satisfaction
This series offers guidelines for enhancing customer satisfaction through effective codes of conduct, complaint handling, dispute resolution, and monitoring and measuring customer satisfaction.
We take pride in our environmental stewardship, supported by nationally recognized confirmations:
Environmental Confirmation (SEWA, 2025)
Acknowledges our compliance with environmental obligations of the producers of restricted products regarding electrical equipment, batteries, packaging waste, and non-packaging products in accordance with Slovak legislation.
Green Certificate (SEWA, 2025)
Awarded for ensuring environmentally friendly recycling and treatment of electrical waste and/or portable batteries and accumulators, fulfilling producer responsibilities under Slovak law.
These certifications and standards are not just accolades; they represent our ongoing commitment to continuous improvement, risk management, and delivering superior value to our clients. By adhering to these standards, we ensure that our services and products consistently meet customer expectations and regulatory requirements.
